Returns Policy

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns and shipping within 7 days of purchase, for Hong Kong, Singapore and USA customers. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and refund policy:

• Discounted items are final and cannot be returned or exchanged
• Returned items must have tags still on and be returned in original product packaging
• Returned items must have no visible signs of wear or use

To initiate a return, please complete the following steps:

• Reply to your order confirmation email to request which products you would like to return
• Print the prepaid return shipping label that you will receive by email
• Send all items back to us using the label provided

For more information about making an order and processing returns, please email our Customer Service staff at info@fullupcircle.com